No! Our health checks are non-invasive and only require a small blood sample. If any special preparation is needed, we’ll let you know when you book.

The NHS usually only offers tests if you have symptoms or meet specific screening criteria. Our tests provide detailed, proactive health insights that aren’t typically available through NHS check-ups.

Your health is our priority. If we detect anything urgent, we’ll contact you immediately so you can act without waiting for your full report. We’ll also provide guidance on next steps, usually advising you to follow up with your GP.

Some tests do require fasting, and we’ll let you know in advance if this applies to you. If fasting is needed, we recommend booking a morning appointment to make things easier.

We partner with UKAS-accredited laboratories, ensuring that all results meet the highest standards of accuracy and reliability.

We recommend a full health check at least once a year to stay on top of any changes in your well-being. However, if you have specific health concerns, you may choose to test more frequently.

Your results will be available 24/7 on our online dashboard and app. We’ll send you an email notification when they’re ready, and you can download a PDF version to share with your GP if needed.

Your samples are analysed by leading UKAS-accredited laboratories. Once testing is complete, our in-house team reviews your results and compiles a clear, easy-to-understand report.

Our friendly and highly trained phlebotomy team will take your blood samples.They’re skilled at making the process as quick and comfortable as possible.

Appointments usually take between 10 to 30 minutes, depending on the type of test. When you arrive, our receptionist will check you in, and you’ll then be taken to meet your phlebotomist for your test.

In rare cases, if a sample doesn’t meet our strict quality controls, we may need to take another one to ensure accurate results. If this happens, we’ll arrange a retest at no extra cost.

Yes! If you need to reschedule or cancel, just let us know at least 24 hours in advance, and we’ll be happy to arrange a new time for you at no extra charge.

For health and safety reasons, we advise against bringing children to your appointment. However, if you’d like to bring a friend or family member for support, that’s absolutely fine—just let us know in advance.

Yes! You can update your information (name, phone number, address) through our app under "Profile" > "Account Settings." If you need further help, just email info@bloodtekuk.com, and our team will assist you.

We offer a 30 day return policy. Items must be unused and in original packaging. Please email info@bloodtekuk.com to arrange a return and we will send you next steps and a return authorisation code.

Simply contact our support team by email – info@bloodtekuk.com with your order number and reason for return. We will provide instructions on how to proceed.

Refunds are typically processed within 3 business days after receiving the returned item. It may take additional time for the refund to reflect in your account.

Product availability is displayed on the product page. If an item is out of stock, you can sign up for restock notifications.

We strive for sustainability. Many of our products are eco-friendly, and we are committed to reducing our carbon footprint. All packaging is recyclable, and we work with delivery partners that are committed to reducing their environmental impact.